Ever wonder if you're actually getting the speed you're paying for from your internet provider? On many jobs, we've discovered clients are paying for high speeds, but not getting what they pay for.

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Here's how to check your speeds and make sure you're getting what you're buying:

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1. Look at your internet provider billing, check under "internet service" and you be able to should see the speeds your plan offers (if you don't see it, call your internet service provider and ask). Speeds are rated in Mbps (mega bits per second). Your bill should say anything from 1-1000 Mbps. The bill will tell you down (download) and up (upload) speed. For example, I have 150 Mbps down and 10 Mbps up at my residence.

2. Once you know the speeds you should be getting, go to www.SpeedTest.net and click the "Go" button to test your speeds. Feel free to perform the test several times as internet speeds can fluctuate.

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If you aren't getting the speeds you're paying for, you may need service on your lines or new hardware. User Friendly can help with this, schedule today at (949) 485-1767.